I’ve always been appalled by the call center system because non-technical people are supposed to filter and sort through our concerns so that the technical people, those in-charge of repair, maintenance, etc, won’t waste time doing so. Sadly it’s this system itself that causes the problems that it’s supposed to be preventing.. Here’s why:
1. A call center agent is not a technician
This is a common misconception to those who don’t know how the system works. The call center agents face the flood of calls and act as a buffer. Yes it’s economical and beneficial to the company because the job hierarchy prevents one staff member from doing the job of the other. For the customer’s side, it can mean long waits for a response to their support tickets or worse even no response at all. Because they rely on a set of “symptoms” rather than general knowledge of what’s going on, explaining a major problem is almost always a pain. » Read the rest of the entry..
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Site promotion can be a pain sometimes and it’s one task that newbies to blogging like me find hard as hell to get good at. Luckily there’s quite a few people who want to help out on that. Here’s a post from Lifecruiser that’ll help boost your site’s popularity via technorati:
Note that the original post is here
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And I thought seeing MS Anti Spy saying Firefox was a threat was weird.
I’ll try downloading from Lavasoft’s site and try again but I doubt there will be any difference.
Click the images to enlarge:
Whether you?re a writer, a digital artist, a web designer, a programmer or any other professional that requires creative thinking, there comes a time when you get a sort of mental block?sometimes called a writer?s block?and all you come up with is blank, unintuitive thoughts.
Here?s a few tips to get your brain back into gear:
1. Get sugar in your system
Although most people recommend drinks with caffeine, I suggest taking in anything sugar coated. Yes, caffeine stimulates the body ?insert caffeine facts here? but in my experience, it?s boost lasts generally from 2 hours to roughly 20 minutes. When it wears off you?re bound to take in seconds and repeat until needed. And we all know that too much of something is bad for your health. The beauty of sugar or, sweets in general is, that all you need is a small amount at a time to give your brain a jumpstart. If you?re worried about calories then you can always use sugar alternatives.
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Ever since I’ve decided on taking up freelance programming as my bread and butter to get through my college expenses, I have always been slapped with the choice of which language to take as my forte. Although most of my mentors keep advising me to stay flexible, taking up knowledge on what’s hot and readily available, I still gave time and priority a single language at anyone time. I started with my web development experience with JSP mostly due to my familiarity with Java. Then I moved to ASP about 3 months ago after experiencing the speed and ease of development with .NET. Now, after experiencing WordPress, I’ve decided to pick up PHP.
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